Return Policy

We accept online and in-store returns within 2 weeks of receipt. The buyer is responsible for any return shipping costs.

Our address is:
Pinecone+Chickadee
6 Free Street
Portland, Maine 04101

You will be refunded the full amount of the item if it is received in good condition. All tags and original packaging must be intact. Be sure to include your order number. If merchandise is broken or otherwise damaged, we will be unable to issue a refund.

An email notification will be sent once your refund has been processed. It may take 3-5 days for your account to receive the funds.